1. Information We Collect
The information we collect depends on how you use AI Faculty.
Account and Profile Information
- Name
- Email address
- Phone number
- School or organization
- Role such as teacher, student, parent, school leader, or administrator
- Account login and authentication information
- Profile and classroom information
Teacher and Classroom Information
- Subjects and courses
- Classroom names
- Syllabus
- Lesson materials
- Notes and learning resources
- Assessments and practice materials
- Curriculum content
- Student invitations and classroom relationships
Student Learning Information
- Courses and classrooms joined
- Questions asked
- Practice and assessment activity
- Learning progress
- Responses and submissions
- Concepts studied
- Learning interactions
- Areas where additional support may be useful
- Teacher assigned activities
- AI learning interactions
This information may be used to provide learning support and help teachers understand student engagement and progress.
Support and Demo Information
- Name
- Email address
- Phone number
- School or organization
- Role
- Reason for contacting us
- Message or question
- Demo or meeting request information
Device and Technical Information
- IP address
- Browser type
- Device type
- Operating system
- Approximate location based on IP address
- Pages visited
- Session information
- Login activity
- Diagnostic information
- Cookies and similar technologies
Payment Information
When a paid AI Faculty service is purchased, payment related information may be processed by our payment service providers. AI Faculty may receive information about the transaction such as payment status, subscription type, transaction amount, billing status, refunds, and subscription activity.
Payment card details may be processed directly by the applicable payment provider rather than stored by AI Faculty.
2. How We Use Information
AI Faculty may use information to:
- Create and manage user accounts
- Create and manage teacher classrooms
- Connect teachers and students
- Provide AI supported teaching and learning features
- Personalize learning experiences
- Support practice, assessment, revision, and student learning
- Provide teachers with classroom and learning insights
- Identify areas where students may need additional support
- Operate live and AI guided learning experiences
- Provide customer support
- Respond to enquiries and demo requests
- Manage subscriptions and payments
- Protect accounts and platform security
- Prevent fraud, misuse, and unauthorized access
- Maintain and improve platform performance
- Understand how users interact with AI Faculty
- Comply with applicable legal and regulatory requirements
- Communicate important service and account information
We aim to use student information for educational and operational purposes connected to the AI Faculty learning experience.
3. Teacher Provided Curriculum and Learning Content
AI Faculty allows educators to create learning experiences using their own curriculum, syllabus, notes, lessons, and educational materials.
Teacher provided content may be processed so AI Faculty can provide features such as:
- AI guided learning
- Curriculum connected student support
- Practice generation
- Assessment support
- Lesson preparation
- Learning insights
- Classroom support
Teachers and organizations remain responsible for ensuring that materials uploaded to AI Faculty may lawfully be used and shared through the platform.
4. Education Records and FERPA
The Family Educational Rights and Privacy Act, commonly known as FERPA, protects the privacy of education records maintained by educational institutions that are subject to FERPA.
When AI Faculty is used by a school or district and information handled through the service is considered part of a students education record, the school or district remains responsible for determining the appropriate legal basis for using the service and sharing information with AI Faculty.
Where applicable, AI Faculty may process education related information on behalf of a school or district according to the applicable agreement, educational purpose, school controls, and legal requirements.
Schools and districts should use AI Faculty in accordance with their own approved technology, privacy, contracting, and student data policies.
5. Children and Users Under 13
AI Faculty recognizes that some students using educational services may be under 13 years of age.
The Childrens Online Privacy Protection Act, commonly known as COPPA, imposes requirements on covered online services that collect personal information online from children under 13.
Where COPPA applies, AI Faculty will use appropriate age, notice, consent, and data handling processes required for the applicable learning experience.
Depending on how AI Faculty is being used, authorization may involve a parent or caregiver or, where legally permitted, an educational institution acting within an approved educational context.
AI Faculty may limit or restrict access to certain services if appropriate consent or authorization has not been provided.
Parents, schools, and districts may contact AI Faculty regarding student privacy or account information.
6. How We Share Information
AI Faculty may share information when necessary to operate and support the service.
Service Providers
We may work with service providers that help us operate areas such as:
- Cloud infrastructure
- AI and technology services
- Authentication
- Video and communication services
- Payment processing
- Analytics
- Email and communications
- Customer support
- Security and monitoring
These providers may process information only as necessary to perform services for AI Faculty and subject to applicable contractual and legal requirements.
Schools and Teachers
Information about student classroom activity may be available to the teacher, school, or organization responsible for the applicable classroom.
- Learning activity
- Progress
- Practice activity
- Assessment results
- Questions and learning interactions
- Areas where additional support may be needed
Legal and Safety Requirements
AI Faculty may disclose information when reasonably necessary to:
- Comply with applicable law
- Respond to lawful legal requests
- Protect users
- Protect the security of AI Faculty
- Investigate fraud or misuse
- Enforce applicable agreements
- Protect the rights and safety of AI Faculty, users, or others
Business Transactions
If AI Faculty is involved in a merger, acquisition, financing, restructuring, or sale of all or part of its business, information may be transferred as part of that transaction subject to applicable legal requirements.
7. Advertising and Commercial Use of Student Information
AI Faculty is designed as an education platform.
Student learning information should not be used in a way that conflicts with applicable student privacy requirements, contractual commitments with schools, or applicable child privacy laws.
8. Cookies and Analytics
AI Faculty may use cookies and similar technologies to:
- Keep users signed in
- Maintain account security
- Remember preferences
- Understand platform performance
- Measure website and product usage
- Improve the user experience
Some cookies may be required for the platform to function.
Where required by applicable law, users will be provided appropriate choices relating to optional cookies and similar technologies.
9. Data Retention
AI Faculty retains information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Providing the service
- Maintaining user accounts
- Supporting educational relationships
- Maintaining security
- Resolving disputes
- Meeting contractual requirements
- Complying with legal obligations
Retention periods may vary depending on the type of information, account type, school or district agreement, and applicable law.
Schools, teachers, parents, and users may contact AI Faculty regarding applicable account deletion or data deletion options.
10. Data Security
AI Faculty uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure.
These safeguards may include measures related to:
- Access controls
- Authentication
- Encryption
- Infrastructure security
- Monitoring
- Logging
- Security reviews
- Employee and contractor access controls
AI Faculty continually works to improve its security practices as the platform evolves.
11. Your Privacy Rights and Choices
Depending on where you live and which privacy laws apply, you may have rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how personal information is used
- Request information about categories of information disclosed to third parties
- Opt out of certain uses where required by law
- Withdraw consent where processing depends on consent
- Appeal certain privacy request decisions where applicable
Parents or legal guardians may also have rights concerning information collected from their children.
Schools and districts may exercise rights relating to education data according to applicable agreements and law.
12. California Privacy Rights
If you are a California resident and AI Faculty is subject to the California Consumer Privacy Act for the relevant processing activity, you may have additional rights regarding your personal information.
These may include rights to:
- Know what personal information is collected
- Request access to certain personal information
- Request correction
- Request deletion
- Know whether personal information is sold or shared as defined by applicable California law
- Opt out of applicable sale or sharing
- Limit certain uses of sensitive personal information where applicable
- Exercise your rights without unlawful discrimination
AI Faculty will respond to verified privacy requests as required by applicable law.
13. School and District Accounts
When AI Faculty is provided through a school, district, or educational organization, the organization may control certain student information and account settings.
In those situations, privacy requests relating to school controlled education records may need to be directed first to the applicable school or district.
AI Faculty will cooperate with schools and districts in responding to appropriate privacy and data requests according to applicable agreements and law.
14. International Data Processing
AI Faculty and its service providers may process information in the United States and other locations where applicable infrastructure or service providers operate.
Where required, AI Faculty will use appropriate safeguards for international transfers of personal information.
15. Third Party Services
AI Faculty may provide links or integrations with third party services.
Those services may have their own privacy policies and practices.
AI Faculty is not responsible for the privacy practices of independent third party services that users choose to access outside AI Faculty.
Users should review the privacy information provided by those services.
16. Changes to This Privacy Policy
AI Faculty may update this Privacy Policy as the product, legal requirements, or privacy practices evolve.
When material changes are made, we may provide notice through the website, platform, email, or other appropriate means.
The Last Updated date at the top of this policy will indicate when the policy was most recently revised.
17. Contact AI Faculty
If you have questions about this Privacy Policy, student privacy, or how AI Faculty handles personal information, contact us using the information below.
